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GTT Announces Availability Of Global Patent Family Covering Various Call Center Technologies

Portland, Oregon (October, 2010) — Global Technology Transfer Group, Inc. (GTT Group) announces the availability of the Call Center Patent Portfolio, comprised of eight US patents and 31 foreign counterparts that describe different technologies for enhancing a user experience at a call center.

The described technologies include voice response programs that provide information to agents at the call center to enhance the user experience, technologies for providing information about a current or incoming phone call to agents or supervisors at the call center, technology for parsing voice communications, and technology for teleworking.

The inventions in the Call Center Patent Portfolio have been widely adopted in the call center industry. The portfolio has global coverage and offers patent protection in the US, Canada, Europe and India. GTT Group has developed several claim charts to illustrate adoption of the inventions, available under non-disclosure agreement.

GTT Group will be approaching potential buyers and providing materials explaining the strategic advantages for acquiring the portfolio. In addition, GTT Group’s patent experts will be available to discuss the strengths of the patent and evidence of use in the call center industry.

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